Privacy Policy

Who we are

Our website address is: https://runner.network.

Introduction

Our privacy policy (the “Privacy Policy”) explains the information we collect, how we use and share it, how to manage your privacy controls and your rights in connection with our websites and the related mobile applications and services (collectively, the “Services”).

RunnerNetwork is headquartered in Taipei. If you are a resident of the European Economic Area (“EEA”), RunnerNetwork is the controller of your personal data for the purposes of EEA data protection law.

This policy was written in English. To the extent a translated version conflicts with the English version, the English version controls. Unless indicated otherwise, this Privacy Policy does not apply to third party products or services or the practices of companies that we do not own or control, including other companies you might interact with on or through the Services.

Questions or comments about this Privacy Policy may be submitted by mail to the address below or via [email protected]

Information RunnerNetwork Collects

RunnerNetwork collects information about you, including information that directly or indirectly identifies you, if you or your other members choose to share it with RunnerNetwork. We receive information in a few different ways, including when you track, complete or upload activities using the Services. RunnerNetwork also collects information about how you use the Services. There are also several opportunities for you to share information about yourself, your friends, and your activities with RunnerNetwork. For example:

Account, Profile, Activity, and Use Information

We collect basic account information such as your name, email address, date of birth, gender, weight, username and password that helps secure and provide you with access to our Services.

Profile, activity and use information is collected about you when you choose to upload a picture, activity (including date, time and geo-location information as well as your speed and pace and perceived exertion) or post, join a challenge, add your equipment usage, view others’ activities, or otherwise use the Services.

We use your contact information so we can respond to your support requests and comments.

Location Information

We collect and process location information when you sign up for and use the Services. We do not track your device location while you are not using RunnerNetwork, but in order to provide RunnerNetwork’s core Services, it is necessary for us to track your device location while you use RunnerNetwork.

Content You Share

We gather information from the photos, posts, comments, kudos, ratings, reviews, and other content you share on the Services, including when you participate in partner events or create segments or routes.

Contacts Information

You can choose to add your contacts’ information by connecting your contacts from your mobile device or social networking accounts to RunnerNetwork. If you choose to share your contacts with RunnerNetwork, RunnerNetwork will, in accordance with your instructions, access and store your contacts’ information in order to identify connections and help you connect with them.

Connected Devices and Apps

RunnerNetwork collects information from devices and apps you connect to RunnerNetwork. For example, you may connect your Garmin watch to RunnerNetwork and information from these devices and apps will be passed along to RunnerNetwork.

Third-Party Accounts

RunnerNetwork allows you to sign up and log in to the Services using accounts you create with third-party products and services, such as Facebook, Google, or Apple (collectively, “Third-Party Accounts”). If you access the Services with Third-Party Accounts we will collect information that you have agreed to make available such as your name, email address, profile information and preferences. This information is collected by the Third-Party Account provider and is provided to RunnerNetwork under their privacy policies. You can generally control the information that we receive from these sources using the privacy controls in your Third-Party Account.

Technical Information and Log Files

We collect information from your browser, computer, or mobile device, which provide us with technical information when you access or use the Services. This technical information includes device and network information, cookies, log files and analytics information.

The Services use log files. The information stored in those files includes IP addresses, browser type, internet service provider (ISP), referring/exit pages, platform type, date/time stamp, and number of clicks. This information is used to analyze trends, administer, protect and secure the Services, track member movement in the aggregate, and gather broad demographic information for aggregate use. IP addresses may be linked to session IDs, athlete IDs and device identifiers.

Other Information

We may collect information from you through third parties, such as when we collect your feedback through surveys.

We may also collect information about you from other members such as when they give you kudos or comment on your activities.

How RunnerNetwork Uses Information

RunnerNetwork uses the information we collect and receive as described below.

To provide the Services

We use the information we collect and receive to provide the Services, including providing you with the ability to:

  • Interact with other athletes. For example, to compete on segments, participate in clubs, challenges, or events, follow other athletes, and use features that help athletes interact with one another, such as group activities or flyby.
  • Manage your training. For example, to set goals and use your training dashboard
  • To visualize your activities in new ways. For example, by creating personal heatmaps or using your training log.

Your information, including parts of your profile, username, photos, members you follow and who follow you, clubs you belong to, your activities, the devices you use, and kudos and comments you give and receive will be shared on RunnerNetwork so that you may be able to participate in the Services, for example to show your place on a leaderboard. Certain information (e.g., your name, and some profile information) is also available to non-members on the web. Your precise location information, such as where you run or ride, may also be shared on RunnerNetwork or to non-members, in accordance with your privacy controls.

To customize your experience

We use the information we collect about you, your followers, and your activities to customize your experience. For example, we may suggest segments, routes, challenges, or clubs that may interest you, athletes that you may want to follow, or new features that you may want to try. If we know that you like to run, we may tell you about new running activities or show you sponsored content related to running. If we see that you run in a certain area, we may suggest a race in that area.

To improve our Services

We also use the information we collect to analyze, develop and improve the Services. To do this, RunnerNetwork may use third-party analytics providers to gain insights into how our Services are used and to help us improve the Services.

Aggregate Information

We do not sell your personal information. RunnerNetwork may aggregate the information you and others make available in connection with the Services and post it publicly or share it with third parties. Examples of the type of information we may aggregate include information about equipment, usage, demographics, routes and performance. RunnerNetwork may use, sell, license, and share this aggregated information with third parties for research, business or other purposes such as to improve walking, running or riding in cities.

How Information is Shared

In addition to sharing aggregated data about our members as described above, we also share personal information in accordance with your preferences, as needed to run our business and provide the Services, and where required for legal purposes, as set forth below.

Service Providers

We may share your information with third parties who provide services to RunnerNetwork such as supporting, improving, promoting and securing the Services, processing payments, or fulfilling orders. These service providers only have access to the information necessary to perform these limited functions on our behalf and are required to protect and secure your information. We may also engage service providers to collect information about your use of the Services over time on our behalf, so that we or they may promote RunnerNetwork or display information that may be relevant to your interests on the Services or other websites or services.

Publicly Available Information

When you join the RunnerNetwork community, your profile and your activities are set to be viewable by everyone by default. Your name and other profile information is viewable by other RunnerNetwork members and the public and, subject to your privacy controls, additional information and content you share may also be viewable. For example, your photos and routes may be accessed by other RunnerNetwork members and non-members or viewable on publicly accessible RunnerNetwork pages or in search engine results. We provide a variety of tools to control the sharing of your information and encourage our members to adjust their controls to align with their desired experience.

How We Protect Information

We take several measures to safeguard the collection, transmission and storage of the data we collect. We employ reasonable protections for your information that are appropriate to its sensitivity. The Services use industry standard Secure Sockets Layer (SSL) technology to allow for the encryption of personal information and credit card numbers. RunnerNetwork engages providers that are industry leaders in online security, including Services verification, to strengthen the security of our Services. The Services are registered with site identification authorities so that your browser can confirm RunnerNetwork’s identity before any personal information is sent. In addition, RunnerNetwork’s secure servers protect this information using advanced firewall technology.

Managing Your Settings

Privacy Controls

RunnerNetwork offers several features and settings to help you manage your privacy and share your activities. Most privacy controls are located in your privacy controls page, but some are specific to individual activities, athletes.

Privacy Policy Information

RunnerNetwork reserves the right to modify this Privacy Policy at any time. Please review it occasionally. If RunnerNetwork makes changes to this Privacy Policy, the updated Privacy Policy will be posted on the Services in a timely manner and, if we make material changes, we will provide a prominent notice.

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